Order Processing
All orders are carefully prepared to ensure quality and presentation. Processing typically takes 5–9 business days before shipment. Orders placed on weekends or U.S. holidays will begin processing the next business day. During peak seasons or product launches, processing may require additional time.
Shipping Methods & Delivery Estimates
Once processed, your order is shipped via our trusted carriers—including UPS, FedEx, USPS, and regional partners—to ensure reliable delivery.
| Region |
Standard Delivery |
Expedited Delivery |
| United States |
2–7 business days after processing |
1–3 business days after processing |
| Canada |
3–7 business days after processing |
2–3 business days after processing |
Delivery times are estimates and may vary due to courier delays, customs processing, or weather events. We do not ship on weekends or U.S. federal holidays.
Shipping Rates
Shipping costs are calculated at checkout based on destination, total weight, and selected delivery speed.
We offer complimentary standard U.S. shipping on orders.
Shipping Restrictions
Shipping is currently limited to United States and Canada.
Order Tracking
After your order ships, you will receive a confirmation email with a tracking link. Tracking information may take up to 24 hours to update.
Delivery Confirmation
If a package is marked as delivered but not received:
-
Verify the shipping address used at checkout.
-
Check with household members or neighbors.
-
Contact the carrier with your tracking number.
If the package cannot be located after these steps, contact our support team at support@demideclare.com within 7 days of the reported delivery for investigation.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, notify us within 3 days of delivery and include photos of the issue. We will promptly review your claim and arrange a replacement or refund according to our Return & Refund Policy.
International Orders & Customs
Currently, we are only shipping to North America. When future international shipping is available, customers may be responsible for import duties, taxes, and customs fees.
Contact Us
For any questions about shipping or delivery, please reach us at support@demideclare.com.
